products

find the most frequently asked questions below.
  • Great question. Here’s the breakdown:

    • Glowbelly capsules are more concentrated, so you get the same (or better) effect with a much smaller dose.
    • Every capsule is measured for potency — no guesswork, no risk of taking too much or too little.
    • No blending, no prep, no fridge. Just take it and go.
    • Zero flavor. Zero slime. Just clean, effective ingredients.
    • Our capsules last over two years. Gel? A few weeks, tops — and it needs to stay cold.

    If you’ve ever tried sea moss gel and hated the texture or taste, this is your upgrade.

    • Digestive Support – High in fiber and naturally soothes inflamed tissues in the gut.*
    • Thyroid Health – Rich in iodine to help balance hormones and support healthy thyroid function.*
    • Prebiotic Power – Feeds healthy gut bacteria, improving digestion and overall gut health.*
    • Mineral-Rich – Contains 92 of the 102 essential minerals, including folate (important for prenatal health) and iodine (for thyroid function).*
    • Immune Support – Packed with iron, magnesium, phosphorus, and zinc, plus natural anti-inflammatory, antiviral, and antibacterial properties.*
    • Skin & Joint Health – Provides magnesium, vitamin A, vitamin K, and omega-3s to hydrate and nourish skin. Supports healthy connective tissue and joint comfort. Can be used internally or topically.*



    *These statements have not been evaluated by the Food and Drug Administration. This product is not intended to treat, diagnose, cure, or prevent any disease.



  • This depends on the formula!

    Please refer to the product descriptions on our packaging.

    However, we would suggest playing around with the formulas and finding your own rhythm.

    Everyone's body and personal needs differ, and so we encourage you to feel empowered and choose the dosage that best works for you.

  • It’s okay to take most of our products together, with a few exceptions.

    If you're taking any medications, please be sure that your supplements will not interfere.

    As always, we highly suggest listening to your body.

    Please contact a medical professional for any additional questions or concerns.

  • We always recommend consulting with your physician prior to starting any new supplement regimen for yourself or your child.

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shipping

find the most frequently asked questions below.
  • Ws e strive to fulfill orders aquickly as possible – orders are usually processed within 1 business day from when the order was placed.

    It typically can take 3-10 business days to arrive, depending on the destination being shipped.

    Please ensure all your information is correct before submitting your order to avoid possible delays.

    While we will do all we can to ensure your order is delivered on time, Sunrae cannot be responsible for any delays in shipping caused by the carrier delays, severe weather, or other circumstances out of our control.

    We do not ship on Saturdays, Sundays, or holidays.

  • Yes, we ship internationally. Any customs or import duties are charged once the package reaches its destination country.

    *International orders do not qualify for free shipping.

    These charges must be paid by the recipient of the package.

    Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

    To ensure there aren’t any surprise charges upon arrival in your country, you can contact your local customs office for current charges before you order.

  • Standard shipping through USPS within the contiguous US is $6.00 to $9.00ish.

    Expedited shipping options are available for an additional fee and will be listed at checkout.

    Please note that expedited shipping options are available for Monday through Friday delivery, excluding holidays.

    If you prefer another shipping method other than our standard shipping, please reach out to us at info@hellosunrae.com, and we will do our best to accommodate you - additional fees will apply.

    Please note that orders over $160 will require a signature confirmation at delivery.

  • It can take up to 48 hours after the label was created before your order is updated in the system.

    You may also reach out to the carrier directly for more information.

    Alternatively, the status of the tracking may be ‘label created’, but it could be in the hands of the carrier, just not yet scanned into the carrier’s facility.

    If 48 hours have passed and no movement has occurred, please reach out to our Customer Service team for assistance.

  • It can take up to 24 hours after the carrier sends a notification of delivery to receive your package.

    You may also reach out to the carrier directly for more information.

  • If your package shows a status of delivered, please verify with the listed carrier to confirm that your package was indeed delivered.

    In the event that your package is missing, please notify us at ASAP at info@hellosunrae.com with your order number, and we will get back to you asap.

    We will do our best to assist you regarding your missing package. Sunrae is not responsible for unfortunate events such as misplaced, lost, or stolen packages during the time of transit.

    Under all circumstances, the shipping carrier is responsible for any of all pieces that undergo delivery services.

    We will do our best to assist all customers regarding missing packages. all claims will be thoroughly reviewed, case by case; claims may take up to 3 weeks to process.

    Once the carrier responds to your claim, we will be able to take further proper actions to resolve this mishap.

    Until then, your kind patience is much appreciated as we work with the carrier.

    Please note that filing a claim does not guarantee the carrier will partially or fully compensate/reimburse you for your lost/stolen package, but we will do our best to assist you through the process.

returns & exchanges

find the most frequently asked questions below.
  • If the product is unopened, with the seal intact, we will happily exchange it for another Sunrae product of equal value once received and verified.

    Exchanged products will be charged a new shipping and handling fee, and you may select the method of shipping at checkout.

    We regret that, unless a shipping error was made by Sunare, shipping fees are non-refundable.

    You will be responsible for paying your shipping costs when exchanging your items.

    As we are a small business, we are unable to provide return postage.

    Only regular-priced products may be returned for a refund or exchange.

    All promotional, sale, or discontinued items are final sales and cannot be returned.

    The determination of whether an item is eligible for return is made only
    at the sole and absolute discretion of Sunrae.

    Examples of shipping errors include shipment of the incorrect product or the product being unusable due to damage incurred during shipping.

  • We want you to love your Sunrae products, but we understand that sometimes things don’t work out.

    • Unopened products may be returned within 30 days of your original purchase date for a full refund of the purchase price, minus the original shipping fees.
    • Promotional, sale, or discontinued items are final sale and cannot be returned.

    Note:
    If you experience a reaction to a product, please email us at info@hellosunrae.com.

    We’ll work with you to troubleshoot the issue and, if necessary, provide a resolution.

    please be mindful that we are a small business, and returns are reviewed on a case-by-case basis.

    The determination of whether an item is eligible for return is made at the sole discretion of
    Sunrae.

  • Please allow 3-5 business days for inspection upon receipt of your return.

    The inspection time frame may increase slightly during high volume times.

    Following inspection, we’ll notify you as to whether or not the criteria for a full or partial refund have been met.

    Please allow 5-7 business days for your refund to post to your account once it has been approved.

  • If your package was damaged during transit, save the box and merchandise and contact us at info@hellosunrae.com ASAP.

    Please provide images of the items, and we’ll make sure to make it right!

    • Once your order is processed, we are unable to cancel orders that have been confirmed processed as they are already going through fulfillment.
    • Once your order is confirmed, our team works quickly to get these items to you so you can enjoy the benefits of our formulas.
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